He is able to make the International incoming call to be cheaper than dialling the same destination from your normal UK landline. If you wanted the calls to be recorded then he can do that too without the need for any hardware.
Inbound numbers (08, 01, 03 and even the premium number like 09) Paul can help you with and advise.
Should you wish to find out more about Conference calls then again Paul is equipped to assist and advise on the best solution for your needs. Paul has an excellent ability to empathise with clients and fully understand their desires and hence be able to resolve and deliver the right solution every time.