With our IT support services, every call is answered by an experienced support team member rather than a robotic answer service, meaning that you can speak to a real-life human being straightaway about any IT issues you need to resolve.

If you do need someone to come out to your premises, our IT Support engineers are based in Peterborough and cover the whole of Cambridgeshire and beyond. In the event of an IT emergency, you can rely on quick response times.

We offer very flexible, affordable IT Support packages that are designed to favour Small- to Medium-size businesses.

 

Flexible IT Support packages to fit your business

As your outsourced IT department, we can work with you to not only maintain your existing IT systems but also to advise and assist with upgrades of both hardware and software.

We understand that every business has different IT needs, therefore we have three levels of IT support available:

  • Pay As You Go
  • Assured Support
  • Premier Support

All support is provided between the hours of 8.30am and 5.30pm Monday to Friday (excluding bank holidays). If support is required outside these times or days, this can be arranged by prior agreement.

 

Check out how our IT packages compare

 

Pay As You Go

Assured IT Support

Premier IT Support

Priority Support
Telephone & Email Support
Online Remote Diagnostics
Site Attendance additional costs additional costs
Account Management Meetings
Proactive Maintenance Servers only PC’s Laptops & Servers
Account Manager
Annual Audit
Evening & Weekend Support Upgrade Option Upgrade Option Upgrade Option
Hardware Loan
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Need help deciding on the perfect package for outsourcing your IT support? Call us now on 08442 570 111